Short description
The TotalDesk nulled plugin is a comprehensive WordPress helpdesk solution that includes a ticketing and notification system, live chat, a knowledge base, a report and integration module, and all necessary support features. It offers a ticket system with three distinct tick forms, inbox fetching, two roles for agents and reporters, attachment support, HTML WYSIWYG comment form, logging/history system, XLS export, ticket overview, notifications, live chat, knowledge base, built-in widgets, and reports. The plugin is compatible with WooCommerce, Envato, and Slack and is well-documented.
description
TotalDesk – Helpdesk, Live Chat, Knowledge Base, and Ticket System.
TotalDesk nulled plugin is the only all-in-one WordPress helpdesk solution. The nulled plugin includes a ticketing and notification system, live chat, a knowledge base, a report and integration module, as well as all of the necessary support features. Get rid of single helpdesk plugins and switch to TotalDesk nulled plugin!
Helpdesk Features:
Ticket SystemThree distinct new tick formsInbox FetchingTwo roles: Agent and Reporter.My Ticket PageSet the default settings for new tickets.Set own ticket status.Set custom ticket types.Set a custom ticket for Project / Systems.Attachment SupportInform Agents in Notifications.HTML WYSIWYG Comment FormSaved responsesLogging/History systemXLS exportReporters and agents may respond to emails.Ticket Overview (Assigned to, Status in Colors)Set Inbox Archieve FolderNotificationsEmail NotificationsDesktop NotificationsSlack NotificationsNotify when a ticket is generated.Notify when someone replies.Notify when the status has changed.Notify once an agent has been appointed.LivechatBegin a discussion with a new topic (new ticket).Enter a conversation with the specified ticket ID.Send a message (new ticket) when no agent is available.All chat conversations will be preserved.Knowledge BaseCreate a FAQ based on a ticket.Organize FAQs into themes.Set custom icons for Topics.Live search for FAQs.Track FAQ views.3 Built-in WidgetsSort FAQs by View / Popularity.2 layouts (boxed and list).ReportsTickets by AgentTickets by StatusTickets by TypeTickets by SystemTickets by YearTickets by MonthTickets by Year and Month.IntegrationsWooCommerceEnvatoSlackWell documented.
Compatibility:
WordPress 3.8.1+PHP 5.4+WPML SupportWooCommerce 3.1
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